objective
Health

Ensuring better health

Deliver a quality health care system and improved health outcomes - now, and for tomorrow’s generation.

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Ensure a safe, effective, and ethical healthcare system to protect patient health

A strong, reliable healthcare system is the key to delivering quality healthcare and improving health outcomes. Regulators play a critical role in this delivery by ensuring service providers and products are safe, follow ethical guidelines, and put patient health first.

Objective RegWorks is a specialist SaaS solution to help regulators manage and improve the delivery of quality healthcare services. Designed around citizen’s expectations and the way your teams work, Objective RegWorks provides a streamlined, end-to-end experience that helps promote better health outcomes.

Seamless, integrated service

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Seamless, integrated service

Create a positive, end-to-end customer experience.

Improve customer experience with digital self-service

Provide online access for industry and the general public to submit applications, product notifications and enquiries via the interactive customer portal. Information feeds directly into existing systems and creates automatic workflows.

Establish a single point of contact

Streamline interaction with the public via a single solution. Customers can check the status of their enquiry or application through an easy to use, secure interface.

Real-time data capture from any location

Authenticated access from any location via a mobile app allows officers to digitally capture information and attach evidence in the field while carrying out audits, inspections or investigations. Officers can use real-time information to enable quick, informed decisions.

Dynamic, flexible system

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Dynamic, flexible system

Adopt a single solution to manage regulation and compliance in a complex and evolving regulatory environment.

Track all aspects of effective regulation

Manage the end-to-end regulatory and compliance functions within the one system. Track, manage and report on complaints, incidents, investigations, inspections, education and enforcement activities.

Processes and workflows configured to support you

Design services around what the public needs and how your people work. Consistently assess performance and easily adjust processes to gain efficiencies and productivity.

Easily adapt to changing needs

Respond to high profile mandates, changing legislation, and meet implementation deadlines with a flexible no-code or low-code solution that aligns to your requirements.

Responsive, effective regulation

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Responsive, effective regulation

Identify issues, understand how to best respond to them, and act quickly.

Automate workflows, emails, and document generation

Manage workloads to achieve mandated response times, using automated workflows to assign work, set due date reminders, communicate with customers.

Live dashboards and reporting on demand

Monitor performance with access to real-time reporting within minutes, providing full visibility on the status of all activities. Use insights to respond swiftly and proactively engage with industry.

Make informed, risk-based decisions

Ensure consistent, risk-based decision-making with built-in risk features including risk identification, analysis, actions and decisions. Visual risk representation helps users apply controls and take appropriate action.

Gain a 360-degree view

Leverage a full view of all contact and compliance history such as previous or current application, enquiries or investigations to help guide decision-making.



Features that help deliver quality healthcare and improve health outcomes.

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Digital customer experience

Offer a customer-centric digital experience with direct data capture feeding directly into existing systems, creating automatic workflows.

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Capture evidence in the field

Enable officers the capability to capture information in the field, with automatic uploading for later reviewing and retrieval.

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Real-time reporting

Monitor performance using real-time information captured within a single view for operational, management and KPI dashboards.

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Automation

Improve response times by streamlining time-consuming tasks, implementing efficient workflows, and automated document generation.

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Integration and data sharing

Readily integrate with internal enterprise systems, with the option to integrate with external parties to securely share data.

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Single source of data

Create a single source of reliable, accurate information to drive transparent, consistent decisions. Accessible in the office and on the field.

Explore Product Features

Objective RegWorks offers a powerful solution to drive better client and carer outcomes; and to help us meet complex legislative requirements across our 14 business lines of service. It requires minimal staff training, is easy to use, and configured in a way to help our staff complete the required processes.

Danny Bosevski

Manager IT and Communications, CareSouth

Resources

Extend your reading with these resources.

Img thumb infograhic 8 reasons regworks

Infographic

8 reasons why a CRM platform might not be the right solution for regulatory agencies

Technically, a CRM could be enhanced to meet your requirements. But at what cost?

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Img thumb MOH blog

Blog Post

Objective set to help the Ministry of Health - Manatū Hauora manage regulation across the health sector

The new long-term partnership will see vaping and radiation legislation and regulations implemented

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Img resource thumb product brief Regworks 1

Product Brief

Objective RegWorks

Become a trusted, best practice regulator with a simple end-to-end solution

Read More

Ensuring better health

Deliver a quality health care system and improved health outcomes - now, and for tomorrow’s generation.

Get Started

If you would like more information or see a demo of Objective RegWorks, leave your details here.