Information Request Management

Simplifying information request management

Automate discovery, redaction, and secure sharing, at scale.

Respond to information requests faster, more accurately, and securely.

Information requests are increasing rapidly. The requirement to meet the strict deadlines of the Freedom of Information Act (FOIA) and Access to Information Act (ATI Act) is placing growing pressure on compliance, legal, and records teams.

Designed for government agencies, public-sector organizations, and regulated institutions managing high volumes of information access requests, Objective's Information Intelligence solutions simplify the process – helping you find, review, redact, and securely deliver personal information faster, more accurately, and at scale.

The regulatory landscape in North America is complex and growing.

Canada's federal ATI Act generally requires responses within 30 days, while the US FOIA establishes a 20-business-day response timeframe for federal agencies – and with every US state having its own equivalent open records law, the cost and complexity of getting this right continues to rise.

What was once an occasional compliance task is now a recurring operational challenge, putting pressure on teams, response deadlines, and risk exposure.

Initiate and automate your request process

Objective FOIA on page images initiate and automate US

Initiate and automate your request process

Automate your response workflows so your team can act faster, stay consistent, and deliver accurate responses on time – regardless of request type.

Gain clear process visibility

Track where you are at every step across every request type, identify bottlenecks and missed tasks, and coordinate requests for information, amendments, or redaction without manual routing or spreadsheets.

Streamline information request handling

Automatically assign tasks and responsibilities across submissions, ensuring everything is correctly actioned with customized instructions and checklists.

Eliminate manual effort

Automate repetitive, time-consuming tasks to boost efficiency and consistency, and reduce cost and risk by removing tedious manual routing, tracking, and reporting, however high your request volumes climb.

Find personal data across multiple systems with confidence

Image 3sixty transform information with ai data fabric

Find personal data across multiple systems with confidence

Simplify the discovery, access, and management of data held across disparate systems.

Federated search across multiple systems

Gain a unified view of structured and unstructured data held across multiple repositories, from a single interface, while keeping data in place.

AI-driven classification and enrichment

Apply intelligent classification, deduplication, and metadata tagging to improve data quality. Enhance your search accuracy and make records faster and easier to locate and review.

Automated, targeted and scalable discovery

Automate the discovery process to ensure only relevant data is collected. Advanced filtering, visualization, and analysis tools allow users to quickly narrow results and focus on relevant information.

Automated, intelligent redaction

Automated, intelligent redaction

Securely remove personal and sensitive information at scale, without compromising on data security.

Ensure no hidden data is overlooked

Automatically identify and redact sensitive data, including PII, contact details, metadata, and hidden information in scanned documents and images.

Full audit and accountability

Track every redaction action with detailed logs, providing a defensible, compliance-ready record aligned with statutory expectations.

Reduce information security risks

Control, monitor, and restrict access to sensitive content, ensuring only authorized users can view and act on protected information and safeguarding both organizational and third-party data.

Secure, governed delivery

Secure, governed delivery

Securely deliver responses with confidence, knowing sensitive data remains protected throughout the process.

Guaranteed secure information release

Apply granular permissions, multi-factor authentication, and download controls to ensure only authorized recipients can access information, reducing the risk of accidental and unauthorized disclosure.

Preserve governance and auditability

Seamlessly integrate with existing document and records management systems to maintain access controls, retention policies, and audit trails, ensuring every response remains fully governed throughout the information lifecycle.

Prevent unauthorized access

Control access at every stage, managing users, permissions, and security policies from a single workspace to prevent oversharing, eliminate duplicate files, and ensure sensitive personal data reaches only the intended recipient.

Faster, more consistent responses

Quickly locate personal data across government systems and repositories and meet statutory deadlines with confidence.

Reduce manual workload

Automate discovery, redaction and secure sharing to minimize tasks and manual processing.

Reduce legal and reputational risk

Avoid the consequences of late, incomplete, or incorrectly redacted responses.

Get the right information to the right people

Deliver FOIA/ATI responses securely to the right person using granular access controls, strong authentication, and audit trails.

Keep pace with rising request volumes

Handle increasing volumes of requests without compromising on response quality.

Simplifying information request management

Respond to information requests faster, more accurately, and securely.

The regulatory landscape in North America is complex and growing.

Initiate and automate your request process

Initiate and automate your request process

Automate your response workflows so your team can act faster, stay consistent, and deliver accurate responses on time – regardless of request type.

Gain clear process visibility

Streamline information request handling

Eliminate manual effort

Find personal data across multiple systems with confidence

Find personal data across multiple systems with confidence

Simplify the discovery, access, and management of data held across disparate systems.

Federated search across multiple systems

AI-driven classification and enrichment

Automated, targeted and scalable discovery

Automated, intelligent redaction

Automated, intelligent redaction

Securely remove personal and sensitive information at scale, without compromising on data security.

Ensure no hidden data is overlooked

Full audit and accountability

Reduce information security risks

Secure, governed delivery

Secure, governed delivery

Securely deliver responses with confidence, knowing sensitive data remains protected throughout the process.

Guaranteed secure information release

Preserve governance and auditability

Prevent unauthorized access

Faster, more consistent responses

Reduce manual workload

Reduce legal and reputational risk

Get the right information to the right people

Keep pace with rising request volumes

Simplifying information request management

Automate discovery, redaction, and secure sharing, at scale.

Get In Touch

Looks like you are visiting from