Case Study

South Lanarkshire Council

400% increase in web usage for consultations

The introduction of Objective's solution into South Lanarkshire Council has resulted in a 400% increase in the use of the council's planning website for consultations and a 30% increase in the number of representations taking place online.

Prior to working with Objective, South Lanarkshire Council employed a range of traditional methods for delivering consultations to residents, with the majority of activity carried out on paper and all response tracking handled manually.

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BENEFITS AT A GLANCE

  • 400% increase in web usage for consultants
  • 30% increase in online representation
  • Enhanced tracking and management
  • Improved administrative access
  • Reduction in administrative functions

SOLUTION