Local Government

Increase transparency, improve process management and deliver service excellence to your community

You face mounting pressure as a Local Government to deliver a multitude of quality services and facilities to your local community, more efficiently and effectively, and with comparatively fewer resources at your disposal than ever before. All within a political framework which requires you to engage more effectively with citizens, enabling them to comment on key policy and community issues.

As part of the public sector, you need to engage more effectively with the people who belong to, live or work in the community, giving back control and power to the general public. Key to this objective is the ability to enable people to voice their opinion and influence the decisions and policies that are being made on their behalf while providing relevant information and processes in a cost-effective method that is convenient to the individual.

Existing legacies of paper records and ever increasing volumes of electronic information present new challenges in maintaining a holistic view of a council. Traditionally individual departments have maintained independent business processes, creating and owning a variety of content, stored in information silos. A lack of transparency and collaboration between different functional areas makes it difficult for staff to make informed decisions, based on a single version of the truth.

You need to increase transparency, share information and improve process management, so your customer service staff can provide more accurate information to citizens, back office staff are able to handle more applications and enquiries and to enable senior management to make decisions based on accurate information, all whilst empowering the general public to have their say on local policy and community matters.

Our solutions are used by Local Government to successfully engage with local citizens, to control and use information to enhance the delivery of services to the community and drive efficiency improvements through the streamlining of applications, enquiries and cases.

Objective's Limehouse solution is used extensively by local government to streamline the process of policy and strategy development. Our collaborative environment brings together users, contributors, publishing and delivery services and facilitates the involvement of stakeholders through real-time collaboration and consultation with communities. Our collaboration solutions aim to streamline the creation, consultation and production process of all documentation including:

• Local Development Framework documents
• Corporate Plans
• Local Transport Plans
• Regional Economic Strategy
• Regional Housing Strategy
• Housing Strategies
• Sustainable Community Strategy
• Local Area Agreements
• Local Strategic Partnerships
• Regional Spatial Strategies
• Service Plans
• Single Education Plans
• Quarterly and Annual Reports