Public Sector

Operational Excellence

Optimise Processes Without Changing Information Platforms

Transform common government processes such as Ministerial Correspondence Management, HR On-Boarding and Off-Boarding, Freedom of Information and more.

Download the Executive Brief to learn how.


Solutions for a more effective and efficient public sector

Lead public sector reform by transforming into a digital workplace

Eliminate paper legacy

Improve efficiency, reduce overheads and decrease costs by transforming your organisation into a digital workplace.

Increase efficiency

Empower staff to be more efficient by providing secure instant access to information throughout your agency on a digital platform of choice wherever and whenever it's required.

Digitise key processes

Digitally engineer your business processes so you can focus on providing service delivery platforms that position the agency as modern and innovative.

Digital by design

Create a culture of innovation through digital platforms. Provide technology for citizens to interact more efficiently with staff or portals to collaborate with other government agencies.

Transform Service Delivery as a Connected Government

Cross agency collaboration

Drive more efficient cross agency outcomes by securely sharing documents, capturing conversations and allocating tasks.

Remove boundaries

Work more efficiently with individuals across the government ecosystem by removing technical and information governance boundaries.

Enhance visibility

Increase accuracy and transparency that support quality outcomes by providing secure access to structured and unstructured information sources within and outside your organisation.

Engage stakeholders

Empower people to work naturally whist providing flexibility to work on their digital device of choice. Provide user interfaces that enhance their experience enabling them to focus on achieving results.

Manage Ministerial Correspondence by improving; efficiency, quality, transparency and collaboration

Decrease overheads to expedite responses

Achieve productivity and efficiency gains that reduce the authoring and review process from weeks to days.

Improve quality and consistency

Provide instant access to relevant information that empowers subject matter experts to improve the quality and consistency of responses.

Increase transparency and accountability

Reduces bottlenecks, improve KPIs and drive more accurate outcomes by harnessing comprehensive audit and reporting capabilities.

Collaborate with stakeholders outside your agency

Decrease response times and improve accuracy through cross agency collaboration within a secure, governed and transparent digital work space.


Executive Brief

Mastering Ministerials

Best Practice Guide

Mastering Ministerials

Solution Capability Overview

Ministerial Correspondence Management

Deliver timely, consistent and approved responses to correspondence with full accountability

Achieve expectations

Enable proactive escalation of critical responses that better manage expectations by providing full visibility of the response process.

Improved authoring process

Better manage expectations by proving authors with full visibility of their priorities and the development of draft responses from original correspondence, to supportive and evidentiary material.

Achieve expectations

Enable proactive escalation of critical responses to better manage expectations by providing full visibility of the response process.

Eliminate approval bottlenecks

Create approval paths that drive more informed and timely decisions. Engage relevant stakeholders through interfaces such as email, enabling them to approve documents anytime, from anywhere.

Author, review & publish large Planning and Policy documents with ease

Expedite document production

From Annual Reports to Planning Reports, Budget Books to Committee Papers - reduce the publication cycle with simultaneous authoring.

Focus on the quality of the content

Empower subject matter experts to direct their effort and expertise into the quality of the content, rather than document formatting.

Reduce the cost of quality assurance

Approve content once, with the assurance that it can't be altered during production without consent.

Review and collate with confidence and accuracy

Change history, version management and approval trails are all tracked enhancing the accuracy of documents and reducing re-work.

Brand consistency across all media

Apply corporate branding through templates. Output instantly to web, PDF and print.

Powered by Objective Keystone

A cloud solution for collaborative authoring, review and publication.

Learn more about Objective Keystone.

Learn more about Public Sector Solutions

Powering Transformation with Information

Capitalise on the value of consolidation, integration, automation and collaboration of your information with an effective ecosystem that positions you for continuous improvement and growth.

An AIIM Industry Paper

Good governance and the alignment of policies, people, processes and platforms enables an innovative government to deliver the services expected by citizens and customers.

Mastering Ministerials - Executive Brief

Download this brief to explore the challenges associated with managing ministerial correspondence and the benefits that optimisation brings without impacting the existing governance of your information management platform.

Digitally transform your business and drive innovation

Confidently embrace digital transformation and deliver innovative operations that decrease costs, drive better policies and deliver better citizen outcomes.

Create a digital foundation through information and process governance platforms that drive efficiency across the government ecosystem.

Eliminate boundaries that impede superior service delivery. Efficiently partner with agencies, jurisdictions, private sector and others to achieve a more efficient government.

Information access

Enhance citizen relationships by enabling access to information and services as one connected government.

Centralise government responses

Streamline the interaction with citizens across government agencies to rapidly and confidently respond to correspondence.

Cross agency collaboration

Securely collaborate with other agencies to co-develop policy and deliver service excellence.

digital transformation
streamline business processes

Reduce costs and overheads by streamlining operations

Eliminate non value-add work from your business so you can focus on providing service delivery platforms that position the agency as modern and innovative.

From HR on-boarding, invoice processing to streamlining executive correspondence; automating agency processes delivers tangible efficiency gains and a foundation for digital transformation.

When experience counts

Our extensive experience in the public sector will help you identify the right opportunities to achieve efficiency and productivity improvements.

People who get it

Your outcomes matter; our people get that. Leverage our expertise in best-practice business analysis, system design and implementation methodologies - for faster results, first time, every time.

Technology you can rely on

Proven software automates processes that provide enhanced visibility and transparency across the agency to deliver quality outcomes.

Embrace innovation. Respect information governance.

Technology for an information driven government.

Need to apply information governance to Office 365?

Transform productivity by enabling users to manage their content alongside it's valuable context in a single digital workspace.

Discover how without compromising your information management policy and practices.

Office 365 Governance ›
Does enterprise content belong in the cloud?

There are many benefits to moving your content to the cloud, but equally it can introduce risk to the organisation.

Discover the impact on information management and find a cloud model that's appropriate for your content.

ECM in the Cloud ›

Borderless Governance

Need to work with external parties?

Providing external access to enterprise content is often required to be productive.

Can you do it securely while applying your information management rules and policies?

Extend your information governance with Objective ConnectLink.

Objective Connect ›

Governance solutions for information, processes and collaborative workspaces.

Robust governance across all information


Streamline content-driven processes


Leverage information and processes across your enterprise.


Extend your information governance to the cloud


Author, verify and publish on-brand content, with ease


Digitally transform plan approval collaboration


Why work with Objective?

Trusted by Government, globally

Governments trust us because we understand the unique complexities and challenges they face. Our customers are global, but the outcomes we deliver are tailored to meet local requirements.

Proven, scalable software

Objective technology is used by some of the largest and most security conscious organisations in the world including the Australian Department of Defence and the whole of the Scottish Government.

Proven, repeatable methodologies

Our implementation methodologies are built on deep industry knowledge and long term experience in delivering public sector solutions.

If you dream it, we've usually done it

We offer deep domain knowledge and extensive experience in delivering solutions to government. We also bring a genuine desire to achieve the best outcomes for our customers.

Professional Services

Business analysis & system design, implementation & project management.

Information Governance > Process Governance > Implementation >

Managed Services

Outsource the management and administration of your solution to our expert consultants, so you can focus on your core business.

Managed Services >


Full range of training options to equip your staff and maximise user adoption.

Education >


Customers have direct access to technical and solution support, sales, professional services and management.

Technical Support >

Related Resources

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