Customer Care When you implement an Objective solution you invest in more than just software. You invest in solution design, process re-engineering, system implementation, training and user change management. Protecting this investment is crucial to generating long-term benefits.
At Objective we understand this.
That's why we have a number of solution support options - all of which include next generation software upgrades at no additional cost.
We are committed to providing customers with efficient, local, support to help you achieve the maximum benefit from your solution. We have structured our business so that, no matter where customers are located, you have direct access to local sales, support and management to ensure we are responsive to all customers' needs - not just product maintenance.
Our services don't end when your system is up and running. We offer levels of support unsurpassed by other ECM vendors.
When you choose to implement an Objective system, you have three options regarding support:
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