Solution Support

At Objective we don't have "Maintenance" agreements. When you invest in software to solve a business challenge you invest in more than just licence fees. You invest in solution design, process re-engineering, system implementation, training and user change management. Protecting this investment is crucial to generating long-term benefits - which means you need more than just system maintenance.

That's why we developed our Upgrade and Support Programs. We ensure that the entire solution is supported.

Upgrade and Support Program

Our standard level Upgrade and Support Program - USP, provides customers with telephone support, online support and most importantly, next generation software upgrades at no additional cost.

Consulting Support Program

Our Consulting Support Program - CSP provides our customers with proactive attention from our specialist consultants to ensure that you derive maximum benefit from your solution on a perpetual basis. Be that through business process improvement, system optimisation or simply product support.

Objective Optimise

Objective Optimise is designed to assist you with the ongoing business and technical administration of your implementation by providing a structured program of activities delivered by Objective's expert consultants.

The program has been provided for customer’s who want to ensure the ongoing operational success of their solution by supplementing existing administration resources with specialist Objective expertise.