Press Releases
Events

2001 Press Releases

Date: 18 July 2001

Frankston City Council selects Objective Corporation for enterprise-wide solution

Sydney, AUSTRALIA --- Objective Corporation Limited (ASX: OCL) today announced a new contract with Frankston City Council in Victoria to provide an enterprise-wide integrated document and process management solution.

 

Frankston City Council provides services to approximately 112,000 ratepayers. Objective's solution will be used in two key applications: a customer request tracking system and an enterprise-wide integrated document management system. The solution will provide significant productivity and efficiency gains to the Council and deliver improved customer service.

The customer request tracking system will utilise Objective's electronic document management, records management and workflow technology to register, process, track and monitor customer requests. Requests are submitted to the Council's customer service staff in person, over the phone and in writing via mail, email or fax. All of the associated unstructured information for customer requests - inbound, internal and outbound correspondence will be stored, managed and processed within the Objective solution.

The Council also plans to use Objective's solution as the basis of an enterprise-wide integrated document management system to store, manage and process email, electronic documents, physical records and scanned images for up to 340 users at Council.

The Council selected Objective's solution as it was able to meet their immediate information management needs and it was a proven, enterprise wide solution with a solid upgrade path ensuring that it will meet the Council's requirements into the future.

Mr Tony Walls, Objective Corporation's CEO Asia Pacific said the sale is an important milestone in Objective's expansion strategy for the Victorian market place.

"The innovative use of technology by organisations such as Frankston City Council is testament to the opportunities presented to Objective in the Victorian market," said Mr Walls. "With recent success in Queensland and now Victoria, Objective's strategy to develop a national sales and support network is demonstrably on track."

-ends-

Related Stories

Council gets its house in order idm.net.au

2008 »2007 » 2006 »2005 » 2004 » 2003 » 2002 » 2001 2000 »