2001 Press ReleasesDate: 18 July 2001 Frankston City Council selects Objective Corporation
for enterprise-wide solution
Sydney, AUSTRALIA --- Objective Corporation Limited (ASX: OCL) today
announced a new contract with Frankston City Council in Victoria to provide
an enterprise-wide integrated document and process management solution. Frankston City Council provides services to approximately 112,000 ratepayers.
Objective's solution will be used in two key applications: a customer
request tracking system and an enterprise-wide integrated document management
system. The solution will provide significant productivity and efficiency
gains to the Council and deliver improved customer service. The customer request tracking system will utilise Objective's electronic
document management, records management and workflow technology to register,
process, track and monitor customer requests. Requests are submitted to
the Council's customer service staff in person, over the phone and in
writing via mail, email or fax. All of the associated unstructured information
for customer requests - inbound, internal and outbound correspondence
will be stored, managed and processed within the Objective solution. The Council also plans to use Objective's solution as the basis of an
enterprise-wide integrated document management system to store, manage
and process email, electronic documents, physical records and scanned
images for up to 340 users at Council. The Council selected Objective's solution as it was able to meet their
immediate information management needs and it was a proven, enterprise
wide solution with a solid upgrade path ensuring that it will meet the
Council's requirements into the future. Mr Tony Walls, Objective Corporation's CEO Asia Pacific said the sale
is an important milestone in Objective's expansion strategy for the Victorian
market place. "The innovative use of technology by organisations such as Frankston
City Council is testament to the opportunities presented to Objective
in the Victorian market," said Mr Walls. "With recent success
in Queensland and now Victoria, Objective's strategy to develop a national
sales and support network is demonstrably on track." -ends- Related Stories Council
gets its house in order
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